Frequently asked questions

Do I need to install Palapa on my own servers?

Palapa is fully hosted, committed to simplicity, and doesn't require endless configuration and maintenance like traditional forum software. It is not installed on your own servers. Spend your time growing your community, not wrangling your software.

What can be customized inside my Palapa community?

We want you to make Palapa your own, so your members feel at home. You can customize the sidebar links, choose your conversation topics, add a logo, choose custom colors and use a custom domain at the URL of your choice.

How does Single Sign-On work?

Single Sign-On (SSO) means that if your users are already signed in to your membership platform or course provider, they won't have to log in separately to Palapa. Palapa supports two single sign-on protocols: SAML 2.0 and OAuth 2.0. If your system supports either, you can enable SSO with Palapa.